ACCOUNTS RECEIVABLE OFFICER

JOB DESCRIPTION The Accounts officer is responsible to maintain customer profiles and update the accounts receivable on daily basis. Although likely to specialize in one of the AR modules, you will need to be competent across all areas so that you can assist the AR team where required.

Primary Accountabilities

  • Check daily billing error extended to customer account and rectify the error on a timely basis.

  • Verify the accuracy of billing to customer account based on test request form received.

  • Ensure customer billings are submitted to claim in TPA portal within acceptable claims period.

  • Perform necessary adjustment on customer account when dispute is justified.

  • Follow-up collection with customer to ensure customer pay their outstanding amount within standard credit term period.

  • Post collection received from customer into the system and update the relevant ledger accordingly.

  • Attend to customer enquiries related to accounts receivable matters, and respond email on timely basis.

  • Coordinate inter-department email enquiries related to accounts receivable matters, and respond accordingly and on a timely basis.

  • Any other ad-hoc task to be assigned by the Finance Manager.

Measures of Success

  • Billing error should be rectified daily in order to keep the overall errors within acceptable level set.

  • Billing error attended should not be appear again in the next day report.

  • Outstanding amount due from TPA must be constantly reduced in the Ageing Report.

  • Daily collection received has to be updated into the customer account without delays.

  • Email queries responded to within 2 days and resolved within 3 days.

Skills and Experience

  • Understanding of Accounts Receivable.

  • Process and systems knowledge.

  • Organized and attention to detail.

  • Problem Solver.

  • Demonstrate strong proficiency in both written and spoken English.

  • Have a good analytical mindset.

  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy/Commerce/Banking or equivalent.

  • At least 2 Year(s) of working experience in the related field is required for this position.

  • Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

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