Customer Service (PERMANENT PART TIME)
Position Title: Telesales (Permanent Part-Time)
Location: Glenmarie, Industrial Park (On-site)
Contract: 6 months duration (renewable contract)
Working Hours: 4 hours per day (from 9AM - 1PM or 2PM - 6PM) ONLY
Working Days: 5 days a week from Monday - Friday and 2 days off on the weekend
Intake: Immediately
Salary/Wages: RM20 per hour (every 2 weeks payout)Incentive: Overtime, Commission pay
Job Overview:
We are looking for enthusiastic and customer-focused individuals to join our client team as Permanent Part-Time Contact Centre Representatives. In this role, you will handle inbound and outbound calls, assisting customers with inquiries regarding our products and services. This is a great opportunity for fresh graduates looking to gain experience in the telecommunications industry.Key Responsibilities:
- Handle inbound and outbound calls from customers, providing accurate and efficient responses to their inquiries.
- Educating them on product features, services and promotions.
- Provide excellent customer service to enhance the customer experience.
- Document and update customer records in the system.
- Work collaboratively with team members to achieve overall customer satisfaction.
- Education: Fresh graduates are highly encouraged to apply.
- Skills: Strong communication skills, both verbal and written.
- Ability to handle customer inquiries with patience and professionalism.
- Basic knowledge of telecommunications products and services is a plus but not required.
- Proficiency in using computers and navigating customer service software.
- Working Hours: 4 hours per day.
- Competitive daily pay of RM80.
- Opportunity to gain experience in a dynamic industry.
- Supportive work environment with potential for growth.
