Digital Marketing Executive (Mandarin)
Job Requirement:
- Bachelor's degree in Marketing, Business, Information Technology , or related field.
- Hands-on experience with live chat and ticket management systems (e.g., Zendesk, Freshdesk, Salesforce Service Cloud).
- Strong understanding of digital advertising concepts such as CPC, CPM, targeting, and conversion tracking.
- Excellent written and verbal English communication skills ; additional languages are a plus.
- Analytical mindset with the ability to interpret campaign data and identify optimization opportunities.
- Comfortable working in shifts , high-volume environments, and meeting daily performance targets.
- Strong interpersonal skills with a customer-first, empathetic approach to support.
- 19 Annual Leave
- 14 days Medical Leaves
- Career Progression
- AIA Insurance Coverage both inpatient and outpatient
- EPF and Sosco
- Salary Increment every year
Work location: Etiqa Tower, Kuala Lumpur
