Solutions Engineer
Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone.
Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About The Team And Role Solutions Engineering Team, GBG Americas At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity, fraud, and verification technologies and the evolving needs of our customers.
Our Solutions
Engineers are trusted advisors, partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle, they ensure that GBG's offerings are positioned effectively and implemented seamlessly.
Key Highlights: Collaborate cross-functionally to align technical capabilities with client objectives
Support the full sales lifecycle with compelling solution design, demos, and proof-of-concepts
Contribute to strategic growth by translating complex requirements into scalable solutions Work Structure: This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits, team collaboration, and stakeholder meetings may be required (estimated up to 40%).
The Role
We're looking for a Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met.
What You Will Do Deliver compelling technical presentations and live demonstrations showcasing how GBG's solutions solve complex identity, fraud, and verification challenges
Lead the technical components of bids, RFPs, and proposals, ensuring solution designs align with customer requirements and position GBG competitively
Address and resolve client concerns related to product integration, configuration, and customization by partnering closely with internal technical teams
Stay current on product enhancements, releases, and industry trends to effectively advise both the sales team and customers throughout the presales lifecycle
Develop deep, hands‑on expertise in GBG's product suite, enabling you to serve as a trusted technical advisor for prospects, partners, and internal stakeholders Requirements Skills we are looking for Experience in a customer‑facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar)
Programming familiarity in at least one language (Python, JavaScript, Java, or C#). Ability to read code, understand logic, and assist in simple troubleshooting
Foundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similar
General knowledge of SaaS platforms, cloud applications, and modern web technologies
Ability to explain technical concepts clearly to both technical and non‑technical audiences
Strong problem‑solving skills and the ability to gather requirements and translate them into actionable next steps
Experience supporting customers through technical onboarding, demos, training, or solution walkthroughs
Strong organization skills with the ability to manage multiple customer conversations and follow‑up items
Confident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate value Preferred Qualifications Experience with API integrations, SDKs, or basic scripting as part of a technical implementation
Exposure to identity verification, fraud prevention, or security‑focused technologies
Familiarity with CRM tools such as Salesforce or HubSpot
Awareness of consultative selling methods (MEDDIC, Challenger, SPIN), even at an introductory level
Experience working with cross‑functional teams (Sales, Product, Engineering, Customer Success)
Basic understanding of cloud concepts (AWS, Azure, or GCP) and general security best practices Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Tal
